The success story...
...between AlphaTax and Erste Bank Austria with its 49 institutions is based on the Austrian credit institution's claim to permanently offer all domestic and foreign customers a service at the highest level. Erste Bank Austria considers it essential to provide its private customers residing in Germany, Italy and Switzerland with high-quality, country-specific tax reporting - great support for these customers!
Implementation project
After Erste Bank Austria's previous service provider discontinued its service, the bank found a perfect new partner in AlphaTax. AlphaTax's IT specialists were able to build on the existing, elaborately developed interface from the past and adapt it very quickly to their own software. Until the final implementation, the bank's specialists and the AlphaTax team of experts only needed to exchange a little information, as both parties - thanks to their intensive experience in the topic - were well aware of the most important adjustment screws. This conserved the bank's IT resources and saved time. In addition, AlphaTax had already implemented the complex regulations of the new German Investment Tax Act (2018) in its software for its German tax reporting; a point that was of great importance to the bank. However, the high efficiency of implementation is only part of the success story:
Support
With AlphaTax, the bank gained a service provider who no longer requires tax input from the bank. On the contrary: With an anonymized raw data printout by the bank, reports can be produced “on demand” for all of AlphaTax’s available country modules. Any tax law changes and data enrichments are carried out independently by AlphaTax. To ensure this, AlphaTax always works in close coordination with external tax experts in the respective jurisdiction. Complex release changes and tests are a thing of the past for the bank.
Output: An individual tax report
The determination of the individual tax-relevant amounts is easy for private customers to understand. Filling aids enable the sums to be transferred effortlessly into the tax form. Even complex corporate actions and transactions in special products are correctly reflected in tax reports in the tax reports. A real added value!
